Terms and Conditions

Terms and Conditions

Welcome to Mithas Ghar Ki! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you accept these terms in full.


General Information

  • This website is operated by Mithas Ghar Ki, an online platform for authentic Indian sweets, snacks, and delicacies.

  • The terms “we,” “us,” and “our” refer to Mithas Ghar Ki.

  • By visiting or purchasing from our website, you engage in our “Service” and agree to abide by the following Terms.

. Product Information

  • We make every effort to display accurate product descriptions and images.

  • All products are handmade or freshly prepared, so minor variations may occur.

  • Ingredients and allergen information are listed wherever applicable.


Orders and Payments

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payment must be made at the time of order via accepted methods: UPI, Credit/Debit Card, Net Banking, Wallets, etc.


Shipping and Delivery

  • Orders are typically processed within 1–3 business days.

  • Estimated delivery time is 3–7 business days, depending on your location.

  • We are not responsible for delays caused by courier companies or natural events.


Cancellations and Refunds

  • Orders once placed cannot be canceled or modified after dispatch.

  • Refunds are issued only if:

    • The product is damaged during transit.

    • You receive the wrong product.

  • Claims must be raised within 48 hours of receiving the order with photo proof.

  • Refunds are processed within 5–7 working days after approval.


Return Policy

  • Due to the perishable nature of our products, we do not accept returns.

  • Exceptions are made only for damaged or incorrect items, subject to verification.

Pricing and Offers

  • All prices are in INR and inclusive of applicable taxes.

  • Offers and discounts may change without prior notice.

  • Mithas Ghar Ki reserves the right to update or change pricing at any time.

Privacy

  • Your personal data is protected and used only to process your order.

  • We do not share your information with third parties without your consent.
    (Read our Privacy Policy for more details.)

Limitation of Liability

  • We are not liable for indirect, incidental, or special damages.

  • Our responsibility is limited to the cost of the product ordered.

Contact Information

If you have any questions regarding these Terms, please contact us:

 Email: support@mithasgharki.com